25 March 2019
Commenting on the publication of the FCA’s CCA final report, Fiona Hoyle, Head of Consumer and Mortgage and Finance the FLA said:
“While we are encouraged by FCA’s recognition of the need for reform and modernisation of the CCA, including in the areas of customer information, terminations and sanctions, we would like to see the necessary detailed further work progressed quickly, so that the industry can comment on substantive proposals for the future of consumer credit regulation. We look forward to working with the Government in pursuing this work, which is now more urgent than ever.”