Specialist Automotive Finance (SAF) offers knowledge-based motor finance learning to enhance professionalism and boost consumer confidence in motor finance. The FLA launched SAF in 2007, and it has expanded over the years to create a learning pathway for staff at all career levels.
SAF Essentials consists of easy-to-understand factsheets designed for new dealership staff. These provide basic information about motor finance, motor finance products, and the Financial Conduct Authority (FCA).
SAF Expert is an annual training program and test, designed to educate staff who sell or advise on motor finance products. The program covers nine different types of motor finance products that customers use to buy or lease vehicles. Additionally, SAF Expert provides essential knowledge about key Financial Conduct Authority (FCA) rules for selling motor finance, as well as other important regulations related to unfair trading and anti-money laundering.
SAF Approved is a status granted by the Finance & Leasing Association (FLA) to dealerships or brokerages where every customer-facing staff member has successfully passed the annual SAF Expert assessment (or recognised SAF Equivalent training program). This status signifies that all relevant staff have the necessary knowledge and skills in motor finance products and regulations.
By attaining SAF Approved status, dealerships and brokerages demonstrate their dedication to maintaining high standards of competence and compliance in the motor finance industry, thereby enhancing consumer confidence and trust.
For more information, please visit the SAF website.