Delivered by FLA Broker Oversight Partner
Recent court judgments, FCA proposals and the Consumer Duty have brought lender-broker relationships under increasing scrutiny. With important implications for commission disclosure, fiduciary duties, unfair relationships and broker oversight, alongside heightened expectations for customer outcomes across the distribution chain, firms need to understand not only what is changing, but what it means for their own arrangements.
Delivered in partnership with Addleshaw Goddard, the FLA’s Broker Oversight Partner, this practical workshop will examine the latest legal and regulatory developments and what firms should be considering to ensure their broker oversight arrangements remain effective.
The session will explore:
- Legal and regulatory expectations – the implications of recent court judgments, FCA proposals and Consumer Duty for lender-broker relationships and oversight responsibilities.
- What effective broker oversight looks like in practice – key considerations for firms in reviewing and strengthening their existing arrangements.
- Implications for future business models – how developments may influence distribution strategies, commercial relationships and oversight frameworks.
An opportunity to address your own challenges
Delegates will be invited to submit questions in advance, helping to shape the discussion around the practical issues firms are currently facing.
The workshop offers an opportunity to hear directly from legal experts, explore the implications for your business and consider the steps your firm may need to take.
Event Programme
10:00
Welcome and Introductions
10:10
Regulatory Framework - Recap
- In this opening session we will explore:
- Regulatory framework underpinning broker oversight
- Consumer Credit Act, CONC, Consumer Duty - how lenders need to manage the distribution of their products and the oversight of intermediaries
10:40
Recent Court Cases - Influence and Impact
- This session will explore:
- How recent court cases influence the oversight of intermediaries
- How the FCA expect lenders and intermediaries to work together
11:10
Comfort Break
11:20
Consumer Duty – Distribution Chains
- This session will explore:
- FCA’s new proposals for distribution chains covering scope, responsibility, oversight, and working together
- Defining ‘material influence’
- ‘Principal’ & ‘Secondary’ Manufacturers
- Supporting vulnerable customers
- Gathering and sharing relevant information
11:50
What does good look like?
- This session will explore:
- How lenders and brokers can implement tools and develop best practice in their organisations
- Examples of best practice that can be considered when approaching intermediary oversight
12:00
The Future and Wrap Up
To finish we’ll consider the proposed Consumer Credit Act reforms (including Section 56) and other areas of focus for the FCA. We’ll also consider the Government’s review of broker regulation and implications for lenders in the future.
